INDUS

Frequently Asked Questions

Answers about automation software subscriptions, licenses, device limits, downloads, and support. Need more help? induswebagency@gmail.com

How do I subscribe to a product?

Create a free account, choose a product and plan (weekly, monthly, or yearly), then click Subscribe. Your request goes to Pending until an admin approves it — usually within 24 hours.

How does admin approval work?

Every purchase is reviewed manually for security. Once approved, downloads unlock on your dashboard for the full billing period you selected.

What is the license and device limit?

Each approved subscription includes a signed license file. Desktop apps verify online on startup. You may activate up to 2 devices per subscription. Contact support or use the admin panel to reset device bindings if you change hardware.

How do I download and install?

After approval, open My Dashboard → Download. You receive a ZIP plus a license JSON file. Each product page includes a setup guide and a downloadable SETUP.txt file.

Can I renew before my subscription expires?

Yes. On your dashboard, use Request Renewal when your plan is within 7 days of expiry or has already expired. A new pending request is created for admin approval.

What is your refund policy?

Subscriptions are digital goods delivered immediately after approval. Refunds are considered within 7 days of purchase if the software was not successfully installed. Contact induswebagency@gmail.com with your account email and subscription ID.

Which auto dialer plan should I choose?

DOM/BOM Starter ($29) for solo agents. Multi-Slot Agent ($79) for teams with 5 parallel lines. AI Agent Solo ($99) for hands-free AI calls. Enterprise AI Multi-Slot ($199) for dispatch centers needing multi-slot plus AI.

How do I contact support?

Email induswebagency@gmail.com or use WhatsApp at +92 307 967 0503. You can also use the INDUS Guide chat on the website for instant guided answers.

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